Tapestry
Resorts - The New Hospitality Management Division of ResortCom
International
Tapestry Resorts is a full
service Hospitality Management Company. Since
2002 when John Small, the past Chief Operating Officer and
Senior Vice President of RCI Management, folded his hospitality
management company International Resort Management (IRM),
into ResortCom International, we have been providing a wide
range of hospitality services under the ResortCom International
banner. During the later part of 2009 as we were looking
forward to a new year and a new decade we made the decision
to consolidate all of the hospitality services we offer under
a new distinctive brand, Tapestry Resorts, allowing us to
communicate with more clarity to our market. We are
a team that is over 250 strong and you can find us in the
Mainland US, Puerto Rico, Mexico and Hawaii.
Our People Make the Difference
We are
housekeepers, front desk customer service team members, maintenance
men and women, shuttle drivers, General Managers and assistants,
head housekeepers, front desk managers, sales men and women,
IT professionals, administrators, accountants, executives
of all kinds, graphic designers, HR professionals. Some of
us are located in field locations and some of us are at the
corporate office and some of us are in call centers. No matter
where we are located or what title we have we are all committed
to our core values. We are all part of the Tapestry Resorts
team focused on one thing, “Delighting
our Clients and Customers." We serve dozens of
clients with one or more of our solutions described in the solutions section
of our web site. You can see some of their comments in the testimonials section
of the web site. We are all very proud
to be part of the Tapestry Resorts Team and we are all committed
to Listen to our Clients, Deliver on our Promises and we
Guarantee it.
Tapestry Resorts Vision Statement:
Tapestry
Resorts will become recognized as a leader in the mixed
use hospitality management industry driven and supported
by our engaged employees and clients, customers and shareholders
who are raving fans.
Our Mission:
At
Tapestry Resorts we identify needs and deliver the expertise
and tools to support our clients in starting and building
their business, growing their revenue, improving their
bottom line and delighting their owners and guests.
Our Commitment to our Clients:
We
listen, We deliver, We Guarantee it.
Why Tapestry Resorts?
After
a great deal of thought and
research we came to the conclusion
that our current and potential
clients have a wide range of
divergent needs and that we
offer a wide range of services
to satisfy those needs. In
fact we came to the conclusion
that the right combination
of solutions to satisfy those
divergent needs, when done
with skill, result in the weaving
of a beautiful tapestry that
can be observed with pride
by all parties. Although our
logo and its colors are static
our solutions are always crafted
in response to focused questioning
and careful listening to our
clients and potential clients.
Our goal is that ultimately
the Tapestry Resorts Logo and
name will become synonymous
with careful listening and
excellent delivery of the perfect
combination of solutions to
needs defined by our clients.
Our Management Team:
Our
management team, lead by John
Small, has the combination
of skills and experience to
understand how to ask the right
questions to get at the core
of our clients and potential
clients needs. Between the
tools we have and those we
have access to through our
parent company ResortCom International
there is no doubt that we can
find a solution. The team
bios and the Tapestry
Organizational Chart are
available on this site and
although the depth and breadth
of the experience presented
is solid and relative, the
real difference is each member
of the team continually demonstrates
the ability to ask the right
questions and listen with the
clients success in mind. The
Tapestry Resorts leadership
team is always able to work
with the client to weave a
beautiful tapestry of results
defined by the client.
